Our promise

We always ensure the customer of the following:

• To respond to our clients promptly and professionally at all times.
• To provide the best possible placement cover with the appropriate selection of staff from our bank of professional Nurses, Care Assistants, Homecarers, Support Workers, Assistant Support Workers and B Grades.
• To provide skilled, qualified nurses from a variety of Nursing disciplines, who have relevant up-to-date registration with the NMC.
• To confirm bookings with the client as quickly and efficiently as possible.
• To inform the client immediately of any cancellation and our promise that we will try to find a replacement staff member.
• To offer competitive rates of charges without compromising our service quality.
• Harbex uses the above defined objectives and a feedback assessment system to control our service quality.
• We monitor the service by running regular quality assurance checks on performance and a Criminal Records Certificate is obtained for all our members.